Legal

Privacy policy

What we collect when you book with us, why, and what you can do about it. Last updated September 2026.

Who is responsible

The Mango Tree House, Funchal, Madeira, Portugal. National Local Accommodation Register no. 39998/AL. Data controller: Henrique Villalobos, Soc. Uni. Lda. (NIF 513200916), contact hello@themangotreehouse.com.

What we collect, and when

We collect data at four moments of your stay, each for its own reason.

1
BookingName, email, mobile number, country, estimated arrival time and any notes you add to the booking form.Legal basis: steps taken at your request before entering into the accommodation contract.
2
PaymentHandled by Stripe, an independent data controller for your card details. We never see or store your card number.Legal basis: performance of the contract.
3
Before arrivalThe identification details of every guest, required by law. See the section below.Legal basis: legal obligation.
4
InvoicingYour tax number (NIF) if you ask for it on the invoice.Legal basis: legal tax obligation.

Reporting guests to the authorities

We are required by law to report the identification of every guest to the competent authorities through the SIBA system, managed by AIMA.

Data collected: full name, date of birth, nationality, country of residence, type and number of identity document, and arrival and departure dates, for each guest, including minors.

Purpose and legal basis: compliance with a legal obligation we are subject to. This processing does not depend on your consent and cannot be refused. Without these details we cannot complete the accommodation.

Recipients: AIMA, and Hostkit, the certified platform we use to make the report on our behalf.

Retention: for the period required by law, after which the data is deleted.

Other guests: if you booked for more people, you are responsible for sharing this information with them before giving us their details.

Consent

Your consent is asked only for one thing: receiving occasional news and direct offers. You can withdraw it at any time.

Who has access

Our booking management platform, Stripe for payments, Hostkit for the guest report to AIMA, and our email service. All of them operate within the European Union. We never sell or share your data for advertising.

How long we keep it

Contact details are deleted 6 months after your stay. Invoicing data is kept for the period required by Portuguese tax law.

Your rights

You can ask to access, correct or delete your data, and you can object to its processing. Write to us at the email above. You can also lodge a complaint with the Portuguese data protection authority, the CNPD, at cnpd.pt.

Cookies

This website does not use tracking cookies or analytics. The only thing stored in your browser is the language you pick, and that stays on your device.

← Back to booking
Legal

Privacy policy

What we collect when you book with us, why, and what you can do about it. Last updated September 2026.

Who is responsible

The Mango Tree House, Funchal, Madeira, Portugal. National Local Accommodation Register no. 39998/AL. Data controller: Henrique Villalobos, Soc. Uni. Lda. (NIF 513200916), contact hello@themangotreehouse.com.

What we collect, and when

We collect data at four moments of your stay, each for its own reason.

1
BookingName, email, mobile number, country, estimated arrival time and any notes you add to the booking form.Legal basis: steps taken at your request before entering into the accommodation contract.
2
PaymentHandled by Stripe, an independent data controller for your card details. We never see or store your card number.Legal basis: performance of the contract.
3
Before arrivalThe identification details of every guest, required by law. See the section below.Legal basis: legal obligation.
4
InvoicingYour tax number (NIF) if you ask for it on the invoice.Legal basis: legal tax obligation.

Reporting guests to the authorities

We are required by law to report the identification of every guest to the competent authorities through the SIBA system, managed by AIMA.

Data collected: full name, date of birth, nationality, country of residence, type and number of identity document, and arrival and departure dates, for each guest, including minors.

Purpose and legal basis: compliance with a legal obligation we are subject to. This processing does not depend on your consent and cannot be refused. Without these details we cannot complete the accommodation.

Recipients: AIMA, and Hostkit, the certified platform we use to make the report on our behalf.

Retention: for the period required by law, after which the data is deleted.

Other guests: if you booked for more people, you are responsible for sharing this information with them before giving us their details.

Consent

Your consent is asked only for one thing: receiving occasional news and direct offers. You can withdraw it at any time.

Who has access

Our booking management platform, Stripe for payments, Hostkit for the guest report to AIMA, and our email service. All of them operate within the European Union. We never sell or share your data for advertising.

How long we keep it

Contact details are deleted 6 months after your stay. Invoicing data is kept for the period required by Portuguese tax law.

Your rights

You can ask to access, correct or delete your data, and you can object to its processing. Write to us at the email above. You can also lodge a complaint with the Portuguese data protection authority, the CNPD, at cnpd.pt.

Cookies

This website does not use tracking cookies or analytics. The only thing stored in your browser is the language you pick, and that stays on your device.

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